Are all shoes authentic?
All shoes are guaranteed to be 100% authentic. We do not sell, accept, or otherwise deal with fake sneakers or factory variants. Buy with confidence as all shoes offered for sale are thoroughly inspected by our knowledgeable staff for condition and authenticity.
What forms of payment do you accept?
Visa, MasterCard, American Express, Discover, or regular account payments all via Paypal.
Do I have to pay sales tax?
No, sales tax will not be charged.
What is your return policy?
Returns for exchange or full purchase refund within 4 days of purchase date ONLY ON NEW (DS) ITEMS. We must be contacted with a tracking number within 4 days of receiving item or refund will not be honored. Strict 20% restock policy.
ABSOLUTELY NO REFUNDS/ EXCHANGES ON PRE-OWNED ITEMS.
How long does it take for items to arrive?
All orders are shipped within 24-48 hours of order being place excluding Sundays and all holidays. All items are shipped via USPS Priority Mail with signature confirmation and arrive within 3 to 5 days of payment being received.
Do you ship international?
Yes, all international customers are required to pay full shipping cost.
How much does shipping cost?
Shipping is $14.99 per an item and $7 for each additional item. We will not ship to an UNCONFIRMED ADDRESS, so please make sure your address is confirmed or a refund will be given.
Do I get a tracking number?
The email address you used via Pay Pal will automatically get sent a tracking number after your product has been processed for mailing.
Do you accept consignment items?
Yes, we do accept items for consignment.
New & Used Shoes: 15% (You receive 85% of what the shoe sold for not including shipping price.)
All consignment cash-outs are done via PayPal gift.
*All orders placed will be shipped out following business day after purchase. We do not allow any cancelations after the item is purchased, returns are accepted with new items only.
*Read the description, when purchasing you agree to have read the description and understand the condition, size, and current state the product is in.
*Most shoes we sell are pre-owned. We do not take responsibility for odors or cleaning agents on/coming from shoes, they are sold in an as-is condition. Please view our return and refund policy for any further questions.*
WE DO NOT REFUND RETURN SHIPPING COST. IF YOU ARE UNHAPPY WITH YOUR PURCHASE YOU CAN RETURN FOR A FULL REFUND OF THE COST OF THE SHOE MINUS SHIPPING COST AND RESTOCKING FEE! WE DO NOT REFUND THE SHIPPING COST PAID TO SHIP MERCHANDISE BACK TO US, THANK YOU.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained